Regional Manager

Job Summary

The Regional Manager is responsible for providing strategic leadership and overseeing all administrative, compliance, management, and fiscal operations within his or her assigned portfolio of properties. This includes optimizing portfolio performance vs. budget and facilitating the achievement of owner, company and property objectives.

The Regional Manager will be responsible for Mid Atlantic properties in the portfolio which include Amber Commons (Gaithersburg, MD), Hillside Senior (Gaithersburg, MD), Newton Green (Bladensburg, MD), Park Tanglewood Apts (Riverdale, MD) and Parkwood Apts (Falls Church, VA).

We are seeking candidates that have strong LIHTC (Low-Income Housing Tax Credit) experience as well some experience with HUD (Housing and Urban Development) programs.

Essential Job Functions

• Models and instills company mission and values throughout the portfolio
• Champions continuous improvement and regularly implement strategies to enhance resident satisfaction, work processes and portfolio performance
• Contributes to development and implementation of companywide policies, procedures and initiatives
• Operationalizes best practices throughout the portfolio
• Partners with Property Managers to fill vacant positions with qualified permanent employees as soon as possible—ideally within 45 days or less
• Participates in candidate interviews and partner with Property Managers to make well-informed hiring determinations
• Validates that new employees are oriented, on-boarded and well-trained
• Provides ongoing, balanced performance feedback to employees
• Counsels underperforming employees and provide direct commentary to their improve performance
• Ensures portfolio compliance with local, state and federal employment laws and regulations—seeks counsel from human resources as necessary
• Identifies top performers and advocates their ongoing development
• Ensures the portfolio meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
• Develops and administers operating and capital expense budgets which reflect the owner’s performance goals
• Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
• Performs operational reviews throughout the portfolio and recommends corrective action to address deficiencies
• Analyzes and distributes monthly financial statements—submit variance reports and remediate discrepancies
• Verifies that property files and documentation are complete, accurate, legible and compliant
• Oversees completion of annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)
• Adheres to Fair Housing Laws in all resident and prospect interactions
• Other duties as assigned