Regional Property Manager
The Development Leader provides strategic oversight, leadership, and operational accountability for a portfolio of communities within an assigned region. This role is responsible for developing team members, driving community performance, and increasing overall business value. This role is accountable for team performance, occupancy, revenue, financial stewardship, and compliance, while consistently modeling the organization’s purpose, values, and standards.
ESSENTIAL FUNCTIONS
Leadership & Talent Development:
- Lead, coach, and develop Community Leaders and on-site team members through regular one-on-one meetings and performance discussions.
- Partner with Human Resources to recruit, hire, develop, and retain community staff.
- Set clear performance expectations, communicate goals, and monitor progress toward key metrics.
- Review team member performance metrics and implement development plans as needed.
- Ensure consistent execution of, and accountability to the company’s standards.
- Approve and resolve team member timecard matters on a semi-monthly basis.
- Conduct required monthly OSHA safety meetings with maintenance staff.
- Provide on-site leadership coverage during staffing gaps or absences.
Operational Duties/Responsibilities:
- Review and implement the Operations & Stabilization Plan (OSP) for each assigned property.
- Develop and execute community-specific action plans to achieve occupancy, revenue, and operational targets.
- Conduct regular site visits and inspections to ensure compliance with company standards, safety protocols, insurance requirements, and applicable laws.
- Partner with the Affordable Homes Team to maintain or exceed 97% Occupancy across communities.
- Approve sales, rental, and lease agreements prepared by Community Leaders.
- Serve as a point of contact for urgent or emergency issues and coordinate resolution as needed, including outside normal business hours.
- Perform additional duties assigned to support operational effectiveness and business objectives.
Financial Management & Accountability:
- Maintain financial oversight of each assigned property, including:
- Reviewing and reconciling transactions
- Monitoring accounts receivable
- Approving accounts payable and pro formas
- Preparing and managing community budgets
- Resolving vendor billing discrepancies
- Ensure responsible use of company funds and adherence to budgetary guidelines.
- Complete and monitor required approvals within established timelines using company systems (e.g., AVID, Paylocity, BOOM).
Compliance & Risk Management:
- Ensure compliance with Fair Housing regulations, company policies, and all applicable federal, state, and local laws.
- Maintain safe and well-managed communities by enforcing safety procedures and emergency protocols.
- Promptly communicate material issues, risks, and recommended solutions to the Development Director(s).