Relationship Manager

PT Bank CTBC Indonesia

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Job Summary :

Promoting product & services to existing & new customers
To build and maintain relationship with internal/ external customer with high integrity, respect and professionalism
To help a bank retain current customers by analysing and base on each customer’s need
To acquire new customer

Key Duties and Responsibilities :

1. Prospecting/ Marketing Target

Maximize bank’s revenue with fairness and maintaining a prudent risk exposure
To grow and increase the profit and revenue from selling product investment and bancassurance in his/her respective branch align with branch target
To grow funding (Time Deposit, Current and Saving account ) as a budget
To acquire and grow number of customer as per budget
Identify risk to customer and bank and provide the solutions
To provide excellent service to new & existing client
Implementing the Bank’s procedure and provide regular report base on policy and procedure
Responsible to actively promoting the bank’s product and services to prospective as well as existing customers
Monitoring accounts and identifying opportunities to deepen relationship
Assisting customer transaction and resolving customer inquiries immediately
Assist other supporting departments in order to deliver good services to client

2. Other assignment as assigned by Team Leader/ Branch Manager/Sub Branch Manager

3. Other assignment as agreed in written in yearly MBO design & propose

4. Zero tolerance for miss selling and any fraud

See also