Restaurant Manager
One of our clients is in the Hospitality Industry, in Saudi Arabia, and is hiring for the position of a Restaurant Manager
Location: Riyadh
Years of Experience: 8 - 10 Years.
Education: BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Notice Period: Immediate joiners or a maximum one-month notice period.
Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.
Job Description:
We will expect you to lead by example and uplift our client's staff during busy moments in our fast-paced environment. Ultimately, you will ensure our client's restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurants good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarities with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus