RESTAURANT MANAGER

Job Purpose:
- The Restaurant Manager at Cescaphe Event Group will oversee the daily operations of the restaurant, ensuring exceptional service and quality standards are met. This role requires a dynamic leader who can manage staff, optimize customer satisfaction, and drive profitability while maintaining the company's reputation for excellence in the event industry.

Key Responsibilities:
- Lead and manage the restaurant team, providing guidance and support to ensure efficient operations and high morale.
- Oversee the scheduling, training, and development of staff to ensure a high level of service and professionalism.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for guests and employees.
- Monitor inventory levels and coordinate with suppliers to ensure timely delivery of quality products.
- Develop and implement strategies to enhance customer satisfaction and drive repeat business.
- Handle customer inquiries and complaints, resolving issues promptly and effectively to maintain positive relationships.
- Manage financial aspects of the restaurant, including budgeting, forecasting, and cost control to maximize profitability.
- Collaborate with the marketing team to promote the restaurant and increase brand awareness.
- Analyze sales and performance data to identify areas for improvement and implement necessary changes.
- Stay updated with industry trends and innovations to continually enhance the restaurant's offerings and service.