RV Resort Manager

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary

The RV Resort Manager oversees all aspects of resort operations, including planning, organizing, and leading the team while delivering an exceptional hospitality experience for guests. This role is highly community-focused, requiring someone who can build strong relationships with local businesses, embrace the culture of a close-knit community, and create memorable outdoor experiences through partnerships and unique resort events.

The Manager leads a seasonal team of 4–5 employees and serves as the sole on-site operator during the winter months, while coordinating across departments to ensure the highest level of service for guests and residents.

You’ll be joining a highly rated resort in a beautiful, peaceful setting with easy access to downtown Moab and the surrounding national parks.

Want to lead a resort with raving fans and a location guests can’t stop talking about? Don’t take our word for it, here’s what recent guests had to say:

• “My new absolute favorite place to RV! Staff was friendly and so helpful. Facilities and grounds are impeccable!”
• “We love this park. It’s relaxing and the views are amazing.”
• “The location was safe, quiet, and beautiful. The access to two pools was great for cooling off with our kids.”
• “The campground is beautiful and well maintained. Both pools were enjoyable, as well as the dog parks. The location is perfect for access to the national parks and town.”

Performance Objectives

• Adhere to the Roberts Communities Core Values Platform and Policies and Procedures Manual
• Ensure Community is well maintained and meets Roberts Community curb appeal standards by inspecting the property on a regular basis
• Manage and oversee the operations, maintenance, administration, and improvements of the community
• Prepare and manage the operating budget to control expenses and meet financial objectives; Prepare financial variance reports as needed
• Supervise the collection of site rents monthly. Ensure prompt deposit and accurate record keeping of these funds.
• Demonstrate excellent customer service skills and a positive attitude; develop great rapport with current residents to encourage referrals
• Develop, implement and monitor marketing strategy to maximize resident retention and generate a sustaining flow of qualified prospects
• Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace and make recommendations based on survey analysis
• Develop and implement positive resident relations program for the community
• Achieve and maintain designated occupancy goals and objectives
• Recruit, train and develop qualified talent to achieve project goals
• Complete and submit, timely and accurately, all records, reports and documents required by the company and federal or state agencies
• Ensure compliance with all HUD and Fair Housing regulations
• Additional or modified duties as assigned within the Company’s discretion