Sales Account Manager
Job Title: Sales Account Manager
Department: Sales
Reports To: VP, Sales
FLSA Status: Exempt
Travel: Up to 50%
Job Summary
The Sales Account Manager is responsible for all coordinated sales efforts within Altor Solutions’ Life Sciences market segment through direct and distribution channels. The individual will have a wide range of revenue-enhancing responsibilities which include but are not limited to: (i) developing new accounts; (ii) growing and maintaining existing accounts; (iii) meeting all assigned territory targets; (iv) preparing an annual sales budget; (v) preparing a resin margin forecast; and (vi) setting new business goals.
Essential Duties & Responsibilities
- Drive sales to meet and exceed quarterly sales and profitability targets.
- Effectively draw upon company resources throughout the sales and business development process to always maintain a high level of customer satisfaction.
- Prospecting new accounts while maintaining (and growing) existing customer business
- Routinely visit customers within a defined sales plan.
- Developing trusting customer relationships through consistent sales efforts (and executing on our promises).
- Making product presentations & training sessions to all targeted customers within the territory.
- Developing key account plans for top accounts
- Prospecting new accounts while maintaining (and growing) existing customer business
- Work in conjunction with the sales team while prospecting and developing new business.
- Being disciplined with account management review processes and governance (e.g., inventory management /stocking programs, accounts receivable status, and products produced and available for shipment).
- Maintaining profitability on existing accounts and improving margins where possible.
- Providing weekly updates of new projects (i.e., a pipeline management update).
- Participating in pipeline review meetings with sales team
- Securing business via long-term contracts or supply agreements, where possible.
- Hosting calls/meetings across all internal functions (on behalf of new/existing customers).
- Communicating custom projects to sales and engineering teams
- Completing RFQ form(s) as required to quote customers on new opportunities.
- Completing & submitting monthly sales and opportunity reports
- Completing & submitting monthly expense reports in a timely fashion.
- All other duties as assigned.