Sales Account Manager

Job description

The sales manager is responsible for leading and overseeing the sales team's activities to achieve and exceed revenue targets, drive business growth, and enhance customer relationships. Develop and implement effective sales strategies, and mentor the sales team to ensure achieving their goals and consistent improvement. Play a crucial role in expanding market presence, optimizing sales processes, and ensuring the team's success.

Responsibilities:

• Lead, coach, and mentor the sales team to ensure high performance and continuous improvement, and to provide feedback.
• Develop and implement strategic sales plans and initiatives to achieve business growth and exceed revenue targets.
• Design and manage individual sales quotas, territories, and performance metrics to drive team success.
• Analyze team performance and identify areas for improvement, providing constructive feedback and corrective actions.
• Track and report on team progress, sales forecasts, and client engagement, using data to make informed decisions.
• Build and maintain strong relationships with key customers to understand their needs, ensure satisfaction, retention, and long-term partnerships.
• Collaborate with cross-functional teams (e.g., marketing, product development) to align sales strategies and ensure seamless service delivery.
• Identify emerging markets, trends, and competitive activity, adapting sales strategies to maximize opportunities.
• Ensure the sales team utilizes the CRM system effectively, maintaining accurate and up-to-date account and sales information.
• Monitor sales activities, assess results, and recommend strategies to optimize sales processes and improve conversion rates.
• Conduct regular performance reviews, providing guidance and support to help team members meet or exceed their goals.
• Foster a positive and motivating environment that drives accountability, teamwork, and a result-driven culture.
• Attend industry events, seminars, and networking functions to stay informed about market trends and expand professional networks.
• Coordinate with senior management to align sales goals with organizational objectives and report on team performance regularly.
• Perform other assigned duties as required.

Requirements:

• Bachelor’s degree in software engineering, business administration, marketing, or any related field. A master’s degree or MBA is a plus.
• Minimum 12 years of experience in sales, account management, customer service, or related field.
• Certified Sales Leadership Professional (CSLP).
• Sales coaching and mentorship certification.
• Business development and market expansion training.
• Strategic selling training.
• Certified Sales Professional (CSP).
• Customer relationship management (CRM) mastery certification.

Benefits:

• Annual salary raise
• Annual bonus