Role and Responsibilities

• Development of a strong pipeline of new customers and projects through direct or indirect customer contact and prospecting.
• Formulates standard/routine proposals in conjunction with various team members.
• Assists other Business Development Associates in developing project plans, defining roles and responsibilities and the scope of work for each project.
• Draft the narrative that ties the project components together and package and assist in presenting the proposal to the customer.
• Communicate the outcome of negotiations/proposals focusing back to team members, focusing on conveying the expectations set forth for each group.
• Collaborate with Operations & Accounting to evaluate project performance and recommend refinements and improvements of all components of proposals.
• Track and report on the status of all proposal components in Salesforce CRM.
• Establish and maintain on-going client relationships with the various parties to anticipate and resolve potential problems and grow the accounts.
• Participate in site visits, as needed.
• Qualify and nurture sales leads generated by phone, internet marketing, demos, webinars, trade shows, industry, and target account lists into eager, returning & referring customers.
• Proactively develop potential sales leads by prospecting and proactive selling efforts.
• Engage leads generated through marketing activity and develop them into viable prospects.
• Collaborate with Marketing and Account Executives to determine essential strategic approaches for account attainment in defined markets.
• Educate clients about terminology, features and benefits of services in order to improve sales and customer satisfaction.
• Support other Business Development team members, as needed.