Sales/Collections Associate
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25 - $21.00 per hour plus applicable bonus, depending on relevant experience, with uncapped bonus potential.
The office is located at 80 Minuteman Road, Andover, MA. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid time off
Responsibilities of Debt Collectors
- Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
- Record accurate and detailed notes; update account status and card members’ information into the computer system
- Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
- Comply with policies and procedures of Zwicker & Associates, P.C.
- Comply with FDCPA and state consumer protection laws
- Other duties as assigned