Sales Representative

SS. Peter and Paul Cemetery - Springfield, PA

About the Role

• Estimated first-year earning potential: $75,000, based on individual sales performance.
• Commission-based compensation with uncapped earning potential and a guaranteed minimum in accordance with applicable wage requirements.
• Training pay of $18.00 per hour for the first 6 weeks.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Meet with individuals and families to understand their needs and provide consultative guidance on available products and services.
• Build a sales pipeline through inbound leads, walk-ins, referrals, proactive prospecting, networking, and community outreach.
• Maintain customer relationships, manage follow-up activity, and track leads and sales through the company CRM.

The Sales Representative at Everstory Partners is a relationship-focused sales professional who helps families make important funeral and cemetery decisions with confidence and care. Through consultative sales, lead generation, prospecting, and community outreach, this role builds strong customer relationships while developing new business and earning commission based on performance.

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. Our role is to serve as a steady presence, providing guidance to families while helping them honor and celebrate the life and legacy of the person who has passed.

Your Day to Day

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach.
• Respond to inbound leads, customer inquiries, and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers, families, and members of the local community.
• Explain products, services, pricing, and available options in a clear and compassionate manner.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Maintain accurate lead, customer, appointment, and sales activity within the company CRM.
• Attend funeral and memorial services as appropriate to support families.
• Participate in community events, networking opportunities, and offsite customer appointments.
• Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.