Sales Coordinator
Essential Job Functions
- Responsible for servicing groups turned over from Sales and Catering.
- Reconfirm and adhere to all details in Sales Contract, to include, but not limited to the following: Deposit Schedules, Room Cut Off Dates, Room Block Release Dates, Rooming List Due Dates in a timely fashion.
- Coordinates arrangements and details for clients' functions.
- Must possess good attention to detail, work well under pressure and be able to balance time and work with deadlines.
- Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high level service throughout pre-event, event and post event phases of hotel events.
- Ensures all hotel events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
- Maintain effective communication within department, be responsive to training and instruction and apprise management of any concerns, suggestions and ideas. Stay aware of issues concerning sales, catering, banquets and general hotel operations.
- Follow through with information distributed to operational departments to ensure that it is properly understood and able to be carried out in the manner in which the meeting planner expects
Other Duties and Responsibilities
- Complies with Company Standards of Service as outlined for AURO Hotels.
- Projects a favorable image of AURO Hotels to the public at all times.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
- Completes Departmental, AURO Hotels and Brand standards training as assigned.
- Maintains a clean and neat appearance at all times.
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.