Sales Coordinator

Purpose: Ensure timely processing, coordination and delivery of all local-market orders, maintain invoicing completeness, support sales growth through quotations, lead generation for large group customers, and provide weekly sales analysis and presentations. Key Responsibilities: • Order Processing: Ensure all local-market orders are entered into the system and processed within 7–8 working days. • Coordinating with executives on weekly JP and actuals to ensure 100% JP execution • Delivery Coordination: Liaise with LPO Coordinator, Production and Logistics to ensure on-time delivery and resolve bottlenecks. • Customer Communication: Maintain proactive communication with customers on order status and confirmed delivery dates; handle queries and escalations. • Invoicing & Fulfillment: Ensure all LPOs received in a month are 100% invoiced (with all SKUs) and delivered within the same month. • Quotations & New Product Sales: Prepare and send accurate quotations for new products; follow-up to convert opportunities. • Lead Generation & Business Development: Identify and generate leads with big group customers, arrange and fix meetings for Sales Head/management to explore opportunities. • Sales Analysis & Reporting: Prepare weekly sales analysis, highlight variances, trends and action items; present findings to Sales Head and CEO as required. • Presentations: Create high-quality PowerPoint presentations for internal reviews, customer meetings and management updates. • Process Improvement: Recommend and implement process improvements to shorten order-to-delivery and invoicing cycles. • Record Keeping & Compliance: Maintain accurate records of orders, LPOs, deliveries and invoices; ensure compliance with internal procedures. Key Performance Indicators (KPIs): • % of orders processed within 7–8 working days (target: 95%+) • % of monthly LPOs invoiced and delivered within the same month (target: 100%) • On-time delivery rate • Invoice accuracy rate • Number of qualified leads/meetings arranged with target accounts per month • Weekly report timeliness and quality

• Bachelor’s degree in Business, Commerce, Sales, or related field. • 2–5 years’ experience in sales operations, order management, customer coordination or similar role; FMCG, manufacturing or distribution experience preferred. • Proven experience coordinating across production, logistics and sales teams. Skills & Competencies: • Strong communication and customer-service skills. • Excellent organizational skills and attention to detail. • Proficiency in order management/ERP systems and MS Office (Advanced Excel and PowerPoint). AI Tools knowhow • Analytical skills for sales reporting and trend analysis. • Ability to prioritize, work under pressure and meet deadlines. • Team player with ability to coordinate cross-functional stakeholders. Work Conditions: • Office-based with occasional visits to production/logistics sites or customer locations as needed. • May require flexible hours to accommodate customer/management meetings.