Sales Engineer

Location

Dubai, UAE with future scope of relocation to KSA

Salary: AED 15,000/- plus benefits as per UAE Labour Law

Desired date of joining: October 1, 2024

Reporting to / Department: Regional Sales Manager, KSA

Region of responsibility

To be based in KSA (UAE initially). Scope for extension of responsibility to Egypt, Levant regions in line with company strategy and business requirement.

Background / Experience

• Proven sales experience preferably in the KSA region within the construction, building and/or engineering industries.
• Familiar with automatic and manual door control systems, door hardware, access control and related technologies.
• Skilled at managing distributors, distribution channels and dealer networks.
• Self-starter and proactive.
• Team player.
• UAE or KSA driving license with own car.
• Excellent written and spoken Arabic and English business language skills.

Job duties and responsibilities

• Responsible for 100% achievement of sales and gross profits (GP) in KSA as per given targets.
• Supporting the Regional Sales Manager to proactively develop GEZE’s regional business in the assigned territories and continuously explore new opportunities to support all product lines and sales channels in building a healthy mix of revenue generation.
• Responsible for developing close professional relationships with key revenue accounts, contractors/sub-contractors, fabricators, partners, dealers/subdealers, hardware packagers, customers etc.
• Establish and maintain a professional network of partners primarily via indirect channels as well as direct channels where reachable and maintain professional customer relationships.
• Drive, lead and manage the below listed 10 key field sales focus points:
  • Hunting new distribution accounts and build a healthy order backlog.
  • Key account relationship development with influencing pool of contacts.
  • Follow company regulations and Regional Sales Manager guidance for pricing strategy and product price positioning.
  • Regular feedback on sales/GP projections per month, quarter and year.
  • Ensuring the regular and full use of the SAP CRM system to capture all records of customer communications, visit reports, quotation/project updates and customer databases.
  • Measure, manage and continuously improve quotation hit-rate success.
  • Support regional key account activities for the benefit of GEZE ME wider business development.
  • Internal information reports, forecast reports, competition data and market updates.
• Project and achieve monthly collection projection to clear all overdue payments and minimize daily sales outstanding exposure (DSO).
• New account business and payment compatibility filtration.
• Assist Regional Sales Manager in development and implementation of the regional strategic plan.
• Work within assigned sphere of delegation and take prior approval on any deviation on standard GEZE commercial, operational terms and policy.
• First support on handling of customer grievances – damages, complaints, wrong deliveries as first response to external customers.
• Ensure solid efficiency in the business forecast and at least 3-months advance backlog through healthy ordered or visible project data that is reported to the regional sales management every month.
• Follow up, action and update through reporting templates for leads generated through GEZE participated events such as events, workshops, exhibitions etc.
• Provide support on product solutions, technical aspects and drive effective service operations and processes to ensure quality installation deliverables in coordination with GEZE key account/partner for the territory.
• Collaborate and work respectfully with the GEZE internal support departments including sales back-office, product management, specification, technical and commercial support colleagues.
• Implement the GEZE corporate culture in the sales region and manage partners sales/support teams to serve GEZE customers’ interests with highest level of professionalism and business ethics.

Position details

Position title: GEZE GULF (L.L.C) - Sales Engineer

Location: United Arab Emirates

Experience required: 5.0 years