Sales Engineer

Group overview

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design and development centers, and a host of facilities in the Middle East and other countries.

Alfanar is involved in:

• Electrical, electromechanical and civil engineering construction
• Manufacturing and marketing electrical construction products
• Allied engineering services

Our main divisions

• Alfanar Electric
• Alfanar Construction
• Alfanar Building Systems

Alfanar Electric

Alfanar Electric is the industrial arm of Alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

Alfanar Electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

Alfanar has a development and engineering center in Chennai, India.

Industrial complex, Riyadh

The center of Alfanar’s industrial activities is Alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the complex houses Alfanar’s facilities.

The complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job purpose

Responsible for managing inquiries and tenders, preparing technical documentation, and coordinating materials to enhance the company’s competitive edge. This role involves monitoring market trends, providing engineering support, and building strong customer relationships to maximize project success and satisfaction.

Key accountability areas

Efficient inquiry and tender management:
Supervise and track all incoming inquiries and tenders efficiently.
Provide optimal responses to customers.

Supportive documents and samples preparation:
Prepare supportive documents, samples, and submittals.
Deliver them to customers to enhance Alfanar's chances.

Material preparation and coordination:
Collaborate with the department’s coordinator/Demand Planning to prepare required materials.
Ensure timely delivery of materials to customers.

Competitor monitoring and reporting:
Monitor and analyze competitors’ activities.
Report findings to sales management.

Market presence and technical support:
Coordinate technical meetings and seminars.
Provide technical support to increase Alfanar's awareness and presence in the market.
Collaborate with related parties for successful execution.

Reporting and customer management:
Generate effective and timely reports for management.
Manage customers in a professional manner.

Project identification and follow-up:
Identify and track all related projects.
Conduct close follow-ups to maximize project realization.

Customer satisfaction and payment management:
Follow-up on customer satisfaction levels (number of highly satisfied customers).
Collect payments promptly to prevent overdue payments (maintain zero overdues).

Data management and forecasting:
Update and maintain the database for all projects through C4C.
Avoid inaccurate forecasts that may lead to financial costs associated with projected stock.

Role accountability

HR proficiency
Training of subordinates and forming a team to get the work effectively achieved.
Provide leadership, coaching, and direction to subordinates in all aspects of their work.
Delegate subordinates in each respective assignment.
Ensure fair distribution of tasks to maintain morale and motivation of subordinates.

Delivery
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-solving
Resolve any related problems that arise and escalate any complex operational issues.

Quality
Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.

Business process improvements (effectiveness)
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance
Comply with related policy, procedures, and work instructions.

Safety
Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Academic qualification

Bachelor's degree in Electrical Engineering

Work experience

4 to 6 years

Technical / functional competencies

• Sales forecasting
• Sales promotions
• Sales trend analysis
• Sales presentations
• Sales technical support
• Sales tools