Sales Engineer
You will own designated projects and clients from product demonstrations through onboarding preparation. You will tailor technical demonstrations, present advanced API features, support proof-of-concept setup and testing, transfer knowledge to customers, coordinate workshops, prepare RFP responses, and manage multiple client projects. You will collaborate with sales, account management, product, and engineering stakeholders while translating technical concepts for non-technical audiences.
Responsibilities
- Support the sales team throughout the client sales cycle
- Tailor product demonstrations to customer requirements
- Deliver technical presentations to executives and cybersecurity professionals
- Support proof-of-concept setup and testing
- Demonstrate advanced API features
- Transfer tier 1 to tier 3 knowledge to customers
- Coordinate customer workshops
- Assist with customer onboarding
- Prepare RFP and RFx responses
- Manage multiple projects simultaneously
- Collaborate with Account Managers Sales Directors and Product Managers
- Translate technical terminology for non-technical audiences
Requirements
- 8–10 years of experience in pre-sales or consulting within fintech crypto or cybersecurity
- Strong technical acumen and curiosity about complex technologies
- Excellent communication and presentation skills
- Passion for blockchain and the crypto industry
- Analytical approach
- Knowledge of banking financial services or fintech
- Experience with Webhooks and REST APIs
- Basic scripting skills
- Fluency in English and Mandarin