Sales Engineer
You will act as the trusted technical advisor for prospective customers, guiding them through product evaluations and technical reviews. You will deliver customized demos, complete RFPs, produce solution designs, and collaborate with product and engineering to address customer needs. You will also respond to security reviews and communicate complex technical concepts to both technical and non-technical stakeholders.
Responsibilities
- Support Account Executives in identifying a prospect’s fraud and compliance needs
- Prepare and deliver customized demos that showcase product impact
- Interface with security teams to articulate security posture and complete security reviews
- Complete RFPs for competitive opportunities
- Create comprehensive solution designs addressing prospect needs
- Collaborate with peers to improve Sales Engineering processes
- Work with product and engineering to identify product improvements and prioritize solutions
Requirements
- 7+ years prior experience as a Sales Engineer, Systems Engineer, Solutions Engineer, or similar role
- Prior experience in Risk, Fraud, or Compliance domains
- Experience with APIs and strong understanding of JSON
- Proficiency in one or more languages: Python, JavaScript, Ruby, Go, or Java
- Strong analytical skills and ability to translate technical details into solutions
- Excellent written and verbal communication skills for technical and non-technical audiences
- Ability to thrive in a fast-paced remote environment with global clients
Benefits
- Equity (stock options) with early exercise including pre-vested
- Commission
- Remote-first work and work from anywhere policy
- Flexible paid time off, year-end break, and self care days off
- Health insurance, dental, and vision coverage for employees and dependents (US and Canada specific)
- 4% matching in 401k or RRSP (US and Canada specific)
- MacBook Pro provided
- One-time home office setup stipend
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual learning stipend
- Unlimited access to an expert financial advisory