Sales Engineer/Solution Architect
You will partner with Sales on technical discovery, translate customer problems into product use cases and solution approaches, explain the platform and agent capabilities, and build rapid demos and proofs of concept. You will create requirements and architecture artifacts, maintain reusable demo assets, provide product feedback, and support handoff to Engineering.
Responsibilities
- Partner with Sales on discovery calls, technical deep-dives, and evaluations
- Clarify customer requirements and success criteria
- Translate customer problems into product use cases and solution approaches
- Explain platform and agent capabilities to technical and non-technical stakeholders
- Build rapid demo mock-ups and proof-of-concepts
- Own reusable demo scenarios, sample data, reference architectures, and competitive positioning
- Write requirements summaries, solution proposals, architecture diagrams, and handoff documentation
- Surface recurring customer needs and propose roadmap opportunities
- Support delivery handoff to Engineering
Requirements
- Experience as a Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Solution Consultant in customer-facing technical sales
- Strong technical fluency
- Excellent communication skills
- Ability to turn ambiguous customer input into requirements and use cases
- Ability to build quick demos or prototypes
- Comfort working with APIs, integrations, and configurable product surfaces
- Ability to work cross-functionally across Sales, Product, and Engineering
- Preferred healthcare domain experience
- Preferred senior-level experience with complex customer engagements
Benefits
- Employer-paid medical, dental, and vision insurance for employees and their families
- Unlimited paid time off
- 14 weeks of paid parental leave
- 401(k) option
- FSA
- Equity incentives
- Mental health benefits
- GLP-1 solutions