Sales Executive

We are seeking a motivated, customer-focused, and target-driven Sales Executive to join our team in Doha. The ideal candidate will be responsible for achieving membership sales targets, generating new business, building strong customer relationships, and delivering an excellent customer experience.

Key Responsibilities

• Achieve and exceed monthly sales targets and KPIs.
• Generate and follow up on leads through calls, referrals, walk-ins, social media, and other channels.
• Develop new business opportunities and increase membership sales.
• Welcome prospective customers and provide information about memberships, programs, services, and facilities.
• Conduct professional facility tours and sales presentations.
• Explain membership packages, promotions, payment options, and additional services.
• Build strong relationships with prospective and existing members through regular follow-ups.
• Handle customer inquiries via phone, email, social media, and in person.
• Identify customer needs, overcome objections, and recommend suitable membership options.
• Conduct new-member welcome calls and renewal or expiry follow-ups.
• Maintain accurate customer and sales records using CRM and internal systems.
• Prepare daily, weekly, and monthly sales reports.
• Complete membership documentation and coordinate membership card issuance.
• Support marketing campaigns, promotions, events, and lead-generation activities.
• Handle customer concerns and complaints professionally and effectively.
• Maintain an organized and professional sales and reception area.
• Collaborate with other departments to achieve sales and customer satisfaction goals.
• Follow company policies, SOPs, health and safety standards, and quality requirements.

Skills

• Sales and business development
• Membership sales and lead generation
• Customer service and relationship management
• Excellent communication and interpersonal skills
• Fluent Arabic and English
• Negotiation and closing techniques
• Objection handling and problem-solving
• Lead follow-up and customer retention
• Target and KPI achievement
• CRM and sales management systems
• Microsoft Office proficiency
• Strong organizational and time-management skills
• Excellent reporting and administrative skills
• Ability to multitask and work under pressure
• Teamwork and collaboration
• Professional appearance and confident communication
• Positive, energetic, and customer-focused attitude
• Previous experience in fitness, wellness, hospitality, sports, or a target-driven environment is an advantage
• Bachelor's degree in Business, Marketing, or a related field is preferred