Sales Lead
At MOJO Car Wash, our members are the heart of the business. The Sales Lead is the person who turns a single wash into a lifelong member.
Stationed at the pay station (the payhead), you are the first friendly face our customers meet and our top driver of membership growth. Every car that pulls up is an opportunity: your job is to greet each guest, show them how our Unlimited Wash Club saves them money, and convert single-wash buyers into members on the spot while keeping the line moving and the experience upbeat.
This is a high-energy, results-driven role for someone who loves people and loves to close. You’ll own the daily membership numbers at your site, set the tone for the sales culture on the lot, and directly grow both recurring memberships and paid wash traffic.
What You’ll Do
Drive Membership Sales at the Pay Station
• Greet every guest at the payhead with energy and a genuine welcome.
• Pitch the Unlimited Wash Club on every transaction, using the simple “pays for itself in two washes” value story.
• Enroll new members on the spot and hit daily, weekly, and monthly membership targets.
• Overcome objections with confidence and turn “just the single wash” into a membership.
Grow Paid Traffic & Revenue
• Upsell single-wash customers to higher wash packages and add-ons.
• Promote current offers, promotions, and referral incentives to increase paid volume.
• Capture customer contact info and leads for follow-up where applicable.
Own the Numbers & Set the Pace
• Track your conversion rate (capture rate) and membership counts against goal every shift.
• Model and coach on-lot sales behavior for other team members at the pay station.
• Report daily results to the Site / General Manager and help the site hit its membership plan.
Deliver a Great Guest Experience
• Keep the pay lane moving quickly so sales never slow the customer down.
• Answer questions on plans, billing, and wash options accurately and cheerfully.
• Represent the MOJO brand with a positive, professional, can-do attitude in all weather.