Sales Manager
· Managing sales team
· Assisting sales teams with client visits and negotiations
· Training sales teams
· Managing customer accounts and generating sales revenue growth – new and existing clients
· Determine prospective client needs and tailor make solutions/packages to best suite those needs
· Responsible for after sales service in order to ensure client retention
· Building and maintaining relationships with clients/customers
· Conducting business reviews to ensure clients are satisfied with their products and services
· Informing customers of new product offerings
· Attending meetings with clients to build relationships with existing accounts
· Achieving client relationship targets and KPI’s as set by the Head of Sales
· Escalating and resolving areas of concern as raised by clients
· Carrying out client satisfaction surveys and reviews
· Monitoring company performance against service level agreements and flagging potential issues
· Liaising with internal departments to ensure client needs are fulfilled effectively
· Base retention – attending to client needs
Requirements and Skills
· Strong interpersonal skills and an ability to build rapport with customers
· 5-8 years sales experience in office automation
· Leadership traits and characteristics
· Strong communication and negotiation skills
· Hardworking with a strong work ethic
· Target driven and competitive
· Self-motivated with results oriented focus
· Good people management skills with the ability to lead and manage a sales team to exceptional levels of success
· Valid driver’s license and reliable transportation
Salary: R30 000 per month (plus lucrative commission structure + benefits)
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Job Types: Full-time, Permanent