Sales Manager

Role Summary: The Senior Executive drives higher conversion efficiency, manages complex enquiries, supports junior executives, and contributes actively toward revenue growth and client retention.

Key Responsibilities

• Handle key agents and priority accounts.
  
• Drive conversion of large and comparison files.
  
• Monitor enquiry sales performance and improve hit ratio.
  
• Support achievement of team revenue targets.
  
• Review costing accuracy before client submission.
  
• Ensure pipeline health and follow-up discipline across assigned accounts.
  
• Maintain advanced CRM hygiene and reporting accuracy.
  
• Guide junior executives on quoting, follow-ups, and negotiations.
  
• Share learnings and best practices within the team.
  
• Monitor competitor pricing trends.
  
• Suggest improvements in quotation strategy.
  
• Build long-term partnerships with agents.
  
• Handle escalated client concerns professionally.
  

Qualifications

· Bachelor’s Degree in Travel & Tourism / Business Administration / Hospitality or equivalent.

· 3–5 years of experience in travel sales or DMC environment.

· Proven record of sales conversions and account handling.

· Strong negotiation and client management skills.