Sales Operations Associate

Company Overview

SHIMADZU (ASIA PACIFIC) PTE LTD is a regional company supporting operations across ASEAN, South Asia, and India, specializing in shipment coordination, trade documentation, and sales administration.

Job Summary

You will be a key member of a dynamic team responsible for managing shipment coordination, ensuring accurate sales recognition, and providing administrative support across multiple regions.

Responsibilities

• Verify accuracy of shipment information assigned from the order processing team to ensure error-free task execution
• Communicate pick and pack instructions clearly to the warehouse to facilitate timely shipment preparation
• Coordinate carrier bookings with freight forwarders upon receipt of packing list details to secure shipment logistics
• Draft and prepare shipment documents for customer review to ensure compliance with contract terms
• Generate additional relevant documents based on contract requirements to support shipment and trade processes
• Review Letters of Credit to identify and resolve any discrepancies for smooth trade finance operations
• Submit bank documentation accurately for negotiation to facilitate payment processing
• Initiate sales recognition procedures promptly upon receipt of complete installation reports from customers
• Notify stakeholders of shipment delays and arrange alternative delivery dates to maintain customer satisfaction
• Monitor packing and shipment progress actively and follow up to ensure timely delivery

Preferred Competencies and Qualifications

• At least diploma in Business, Logistics, Trade Finance, Supply Chain Management or any discipline.
• At least three years of working experience in order processing, shipping and trade documentations in any industry.
• Knowledge of International trade Incoterms and trade finance instruments such as Letter of Credit (LC), Documents Against Payment (D/P), Documents Against Acceptance (D/A), and Bank Guarantee (BG)
• Familiarity with ERP systems such as SAP, Oracle, or similar platforms
• Proficiency in MS Office 365 tools including Outlook, Teams, SharePoint, Word, and Excel
• Strong organizational and time management skills to handle multiple shipment tasks efficiently
• Effective interpersonal communication skills to collaborate with internal teams and external partners

We regret that only shortlisted candidates will be contacted.