Sales Operations Specialist - Mandarin Speaking

You'll support daily operational processes and make sure tasks are completed accurately and on time. You'll assist with access setup and updates, and related maintenance tasks based on procedures. You'll coordinate with relevant teams to collect and confirm required information for ongoing processes. You'll maintain and update internal trackers, records, and internal guidelines. You'll support routine operational tasks, including data preparation and basic checking. You'll also provide general coordination and administrative support for ad hoc tasks assigned by the team.

Responsibilities

• Support daily operational processes and ensure tasks are completed accurately and on time
• Assist with access setup and updates, and related maintenance tasks based on procedures
• Coordinate with relevant teams to collect and confirm required information for ongoing processes
• Maintain and update internal trackers, records, and internal guidelines
• Support routine operational tasks, including data preparation and basic checking
• Provide general coordination and administrative support for ad hoc tasks assigned by the team

Requirements

• Proficient in Microsoft Excel (e.g. pivot, filtering, and basic formulas)
• Strong attention to detail with a high level of accuracy
• Reliable and consistent in handling day-to-day responsibilities
• Good communication and coordination skills, with the ability to follow up effectively across teams
• Well-organized and able to manage routine tasks in a structured manner
• Patient and able to handle repetitive but important operational work carefully
• Be willing to learn internal processes and support process standardization
• Comfortable working with documentation and maintaining structured records (e.g. SOPs, process files)
• Support the team in coordinating and tracking ongoing tasks or small-scale projects, ensuring timely progress and follow-up
• Assist in organizing task priorities, maintaining progress trackers, and supporting basic project coordination activities
• Provide support on simple data-related tasks when required (e.g. data preparation, basic analysis support)

Benefits

• Performance-based bonuses
• Health and wellness benefits
• Flexible working arrangements