Salesforce developer
Salesforce Developer – CaseManagement Platform
Role Summary
We are looking for a Salesforce Developer to design, develop, test, and maintain solutions for a Case Management Platform. The role requires strong hands-on Salesforce development experience and the ability to deliver scalable, secure, andhigh-quality solutions in an Agile environment.
Key Responsibilities
· Design, develop, and customize Salesforces olutions using:
o Apex
o LightningWeb Components (LWC)
o Flows
o CustomObjects
o ValidationRules
o Omni studio components
o Action Plans
o Document Generation
· Configure Salesforce platform features,mainly Service Cloud and Public Sector Solutions,with possible exposure to Experience Cloud
· Build integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft
· Work closely with Solution Architects,Tech Leads, Business Analysts, Product Managers, QA, and UX Designers
· Translate user stories, acceptance criteria, and technical specifications into working solutions
· Participate in Agile ceremonies including backlog grooming, sprint planning, development, testing, and deployment
· Perform unit testing, support SIT/UAT,and resolve defects
· Troubleshoot issues across Salesforce environments and ensure platform stability
· Support deployments across development,SIT, UAT, staging, and production
· Follow GitLab version control and CI/CD deployment processes
· Create and maintain technical documentation, deployment notes, and operational playbooks
· Continuously improve performance,maintainability, and user experience based on Salesforce best practices
Required Skills and Experience
· Degree in Computer Science, IT,Engineering, or related field
· Minimum 3 years of Salesforce development and administration experience
· Hands-on experience with:
o Apex
o SOQL/SOSL
o LWC
o SalesforceFlows and automation tools
· Strong understanding of:
o Service Cloud
o Experience Cloud
o Salesforce data model
o Securitymodel including roles, profiles, permission sets, and public groups
o Validationrules and automation
· Experience with:
o REST/ SOAP APIs
o Salesforce integration patterns
o Externalsystem integrations
· Familiarity with Agile tools such as JIRA and Confluence
· Experience with Git/GitLab
· Understanding of CI/CD and Salesforce DevOps practices
· Strong analytical, troubleshooting, and communication skills
Nice to Have
· Experience with Omnistudio or Salesforce Public Sector Solutions
· Experience integrating with MuleSoft
· Exposure to enterprise case management or digital transformation projects
· Experience with AI-related Salesforce features such as Agentforce
· Salesforce Certified Platform DeveloperII
· Salesforce Certified Platform Developer I
· Salesforce Administrator certification
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