Salesforce Technical Architect

Overview

We are seeking an experienced Salesforce Technical Architect to lead the architecture, design, and delivery of enterprise-scale digital transformation initiatives using Salesforce Public Sector Solutions (PSS). The successful candidate will serve as the technical authority responsible for designing scalable, secure, and high-performing cloud solutions for licensing, regulatory, and citizen-centric government services.

This role requires strong expertise in Salesforce architecture, government platform integration, enterprise application design, and stakeholder management.

Responsibilities

• Enterprise Architecture & Solution Design
• Define the overall enterprise architecture, application architecture, data architecture, and integration architecture for Salesforce Public Sector Cloud implementations.
• Design scalable, secure, and resilient solutions aligned with Salesforce best practices and government technology standards.
• Produce High-Level Design (HLD), Low-Level Design (LLD), Solution Architecture, and Technical Design documentation.
• Solution Design & Build: Drive the creation of High-Level and Low-Level Application Architecture documents.
• Hands-on development and champion the use of out-of-the-box PSS capabilities (e.g., Omni Studio/ Omni script, Business Rules Engine) to minimize technical debt.
• Government Ecosystem Integration: Architect secure, high-performing integration patterns leveraging middleware tools to connect Salesforce with critical WOG platforms (e.g., Sing pass , Corp pass, My info, Gov Wallet) and internal data hubs.
• Technical Risk & Resolution Management: Proactively identify architectural bottlenecks, security vulnerabilities, or scalability issues. Lead troubleshooting efforts for critical implementation blockers and commit to complete resolution.
• Stakeholder & Vendor Management: Negotiate technical solutions and align expectations across internal business units, external industry partners, and third-party system integrators.
• Continuous Practice Growth & Mentorship: Lead internal strategic initiatives to mature Salesforce capability. Mentor and up skill junior technical resources and developers, establishing a repository of reusable architectural patterns and best practices.
  

Minimum Qualifications

● Experience:

○ 10+ years of enterprise architecture or technical consulting experience, with a proven track record of architecting large-scale Salesforce solutions.

○ 3+ years acting as a Lead/Senior Architect driving digital transformation initiatives within a matrixed or public sector organization.

● Public Sector & Licensing Context:

○ Direct experience implementing Salesforce Public Sector Solutions (PSS) for government workflows.

○ Demonstrated ability to optimize and automate complex business processes (e.g., application processing, compliance inspections, fee collections) via technology.

○ Familiarity with Agile and Waterfall implementation methodologies in a government context.

● Technical Domain Expertise:

○ Deep expertise in enterprise architecture concepts including integration technologies (MuleSoft, APIM), Single Sign-On(SSO/OAuth), and Master Data Management (MDM).

○ Proven experience designing front-end and back-end architectures, environment management strategies, and automated CI/CD release management workflows.

● Soft Skills:

○ Polished communicator and presenter capable of defending architectural decisions and evangelizing technical best practices to both C-level executives and developer teams.

○ Self-starter who thrives on studying emerging technologies and pushing the boundaries of existing cloud capabilities.

● Education:

Bachelor degree in Computer Science, Software Engineering, Information Technology, or a related technical field.

Technical Certifications

● Salesforce Public Sector Solutions Accreditation

● Salesforce Certified Omni script / Omni Studio Developer

● Salesforce Certified Administrator

● Salesforce Certified Platform Developer I

● Salesforce Certified Platform Developer II

● Salesforce Certified Application Architect

● Salesforce Certified System Architect

1. Ability to obtain G50 clearance

2. Senior Technical Architect – Public Sector Cloud(Licensing & Regulation)

Hands On:
Omni Studio
Omni Scripts
Flex Cards
Business Rules Engine
Flow Automation
Experience Cloud

Minimize custom development and technical debt through best-practice solution design

Minimum 10 years of enterprise solution architecture or technical consulting experience.

At least 5 years of hands-on Salesforce architecture experience.

Minimum 3 years as a Lead or Senior Technical Architect delivering enterprise-scale Salesforce implementations.

* Hands-on experience implementing Salesforce Public Sector Solutions (PSS)