SAP SD/CS for AppleCare Support
JD
In-depth knowledge of SAP OTC (Order-to-Cash) and good working knowledge of other areas, e.g. P2P (Procure-to-Pay), Logistics etc.
- Basic understanding of - Notification, Service orders, Warranty and billing, Contracts -Value/ Quantity/Service
- At least one Full life-cycle implementation of SAP SD related projects
- Strong analytical, critical thinking and problem solving skills
- Experience with ECC SD pricing condition technique and configuration in standard and non-standard implementations and EDI/ Idoc knowledge
- Functional experience with ABAP pricing routines and sales document user exits (sales order, delivery, billing etc.)
- Specialized in design and configuration of SAP Sales and Distribution (SD module)
- Hands-on experience with SAP master data setup (customer. material, pricing)
- Understanding of SD account assignment and revenue recognition processes
- Ability to debug ABAP
- Writing of functional/technical specifications for ABAP custom programs and interfaces
- Cross functional team experience, Excellent configuration, development and E2E Testing skills.
- Ability to work independently with minimal supervision and work on multiple projects simultaneously
- Be able to work in a collaborative, team environment and handle/prioritize multiple tasks
- Excellent written and verbal communication skills are required
- Ability to work in a fast-paced, changing, team environment and manage changes to scope or requirements effectively.
Experience in working with Support Project with SLAs
Experience in working with Batch job monitoring and set up