Security Officer

Company description

A passion for perfection
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring new ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haram, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram.

Job description

Summary of responsibilities:
Reporting to the security manager, responsibilities and essential job functions include but are not limited to the following:

• Responsible for all guests and colleagues within their line of sight, which includes the car park.
• Patrol their designated area only.
• Be alert for fire hazards, unsafe work practices, and unsafe conditions.
• Be able to act according to all emergency response plans.
• Maintain good public relations with guests.
• Report for duty at least 15 minutes prior to shift starting time.
• Be present at all daily briefings and de-briefings.
• Know the position and name of every security officer on shift.
• Maintain follow-up action to ensure adherence to schedules and work standards.
• Be alert for any unusual occurrences and take appropriate action.
• Primarily responsible for safeguarding property, employees, and patrons of the hotel.
• Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident, accident, and end of shift reports without fail after every shift.
• Attend to all other relevant paperwork as needed.
• When reporting for or finishing duty, security officers will notify the director or assistant director of security.
• When assigned for a particular job or function, security officers will be guided by job descriptions.
• Security officers will not discuss or divulge department details or information to any other colleagues, outsiders, or media, failing which defaulter’s services will be subject to progressive corrective action up to and including dismissal.
• Security officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic, and professional in handling situations, yet firm in upholding the Fairmont’s policies and procedures.

Qualifications

• OSHA certificate
• Good English