- Classify and correlate failures
- Collect and interpret metrics and telemetry from logs and monitoring platforms
- Convert operational runbooks into reusable agentic workflows
- Design and build AI agents for ServiceNow Discovery log analysis
- Generate guardrailed agent workflows for production changes
- Monitor ServiceNow Discovery ecosystem health
- Perform root cause analysis and propose corrective actions
Perks/Benefits:
- Collaborative culture
- Flexible hours
- Learning budget
- Mentorship
- People focused support
- Remote work
- Well-being programs