- Analyze ServiceNow Discovery probes and patterns
- Assess health of ServiceNow Discovery ecosystem
- Classify and correlate failures
- Collect aggregate and interpret metrics and telemetry
- Convert runbooks into reusable workflows
- Design and build AI agents for log analysis
- Implement testing guardrails and human approval for changes
- Perform root cause analysis
- Recommend corrective actions
Perks/Benefits:
- Annual learning budget
- Flexible hours
- Mentorship
- Performance reviews
- Remote work
- Well-being programs