Senior AI Engineer ID80138
Summary
Senior AI Engineer building autonomous agents for IT operations: log analysis, failure classification, observability, and root-cause remediation. Integrates LLM APIs with RAG workflows for ServiceNow MID Server and Discovery environments. Remote, based in Campinas, Brazil.
- Build AI agents for log analysis
- Classify failures and errors
- Collect aggregate and interpret metrics and telemetry
- Convert runbooks into reusable agentic workflows
- Develop agentic observability for MID Servers and Discovery schedules
- Evaluate discovery ecosystem health
- Integrate LLM APIs with RAG workflows
- Perform root cause analysis
- Recommend or generate corrective actions
Perks/Benefits:
- Flexible hours
- Learning budget
- Mentorship
- Performance reviews
- Remote work
- Well-being programs