- Analyze MID Server and discovery schedule health
- Classify and correlate service failures
- Collect aggregate and interpret metrics and telemetry
- Convert runbooks into reusable agentic workflows
- Design and build AI agents for log analysis at scale
- Develop agentic observability for ServiceNow Discovery
- Implement RAG with vector databases
- Integrate LLM APIs for enterprise workflows
- Perform root cause analysis and recommend corrective actions
Perks/Benefits:
- Annual learning budget
- Flexible hours
- Mentorship
- Remote work
- Well-being programs