- Assess health of ServiceNow Discovery ecosystem
- Build agentic observability for MID Servers and Discovery schedules
- Classify and correlate failures
- Collect and interpret metrics telemetry for troubleshooting
- Convert operational runbooks into reusable agent workflows
- Design AI agents for serviceNow discovery log analysis
- Integrate LLM APIs with RAG and vector databases
- Perform root cause analysis
- Recommend or generate corrective actions
Perks/Benefits:
- Annual TechTalks
- Flexible hours
- Learning budget
- Mentorship
- Remote work
- Support programs
- Well-being programs