Senior AI Engineer ID80138
Summary
Design and build AI agentic systems for ServiceNow log analysis and observability — implementing RAG pipelines with vector database retrieval, integrating LLM APIs, building guardrails with human approvals, and converting runbooks into automated agent workflows.
- Build vector database retrieval
- Classify failures and correlate errors
- Collect and interpret telemetry and metrics
- Convert runbooks into agent workflows
- Design AI agents for log analysis
- Develop agentic observability for ServiceNow Discovery
- Implement guardrails and human approval
- Integrate LLM APIs with RAG
- Monitor MID Servers and discovery schedules
- Perform root cause analysis
- Recommend corrective actions
Perks/Benefits:
- Flexible hours
- Learning budget
- Mentorship
- People focused support
- Performance reviews
- Remote work
- Well-being programs