Senior AI Engineer ID80138
- Classify and correlate failures
- Collect aggregate and interpret ServiceNow Discovery metrics and telemetry
- Convert runbooks into reusable agent workflows
- Design and build AI agents for ServiceNow Discovery log analysis
- Develop agentic observability for MID Servers and Discovery schedules
- Integrate LLM APIs with retrieval augmented generation
- Monitor health of Discovery ecosystem and troubleshoot infrastructure issues
- Perform root cause analysis
- Recommend and generate corrective actions with guardrails and human approval
Perks/Benefits:
- Annual learning budget
- Collaborative culture
- Flexible hours
- Internal TechTalks
- Mentorship
- People focused support
- Remote work
- Well-being programs