Senior Analyst - Business Systems and Data

Summary
This position is responsible for leading the support, implementation, optimization, and continuous improvement of business applications and data analytic platforms. This role is required to understand the business process and translate operational needs into scalable, reliable technology solutions.

Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Lead the support, implementation, customization, and ongoing improvement of enterprise systems such as ERP, CRM, and related business applications
• Partner with business leaders to understand end-to-end processes (finance, sales, operations, supply chain, HR, etc.) and translate requirements into technical solutions
• Act as the bridge between technical teams and business users, ensuring systems support real operational needs
• Lead Business Analytics effort, manage system integrations, data flows, security, and performance across platforms
• Implement IT Support Models.
• Evaluate and recommend new technologies, tools, and vendors to improve efficiency and scalability
• Provide hands-on technical support and troubleshooting for complex system issues when required
• Establish IT governance, documentation, best practices, and standard operating procedures
• Manage external vendors, consultants, and implementation partners
• Ensure data integrity, system reliability, compliance, and security standards
• Wear multiple hats as needed – from Project Management to Business Analysis to Technical Architecture
• Comfortable working with unknowns and ability to dive in and find a way forward.
• Other duties as assigned