Senior Implementation Consultant
About Vista Equity Partners
Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.
Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.
About Amtech
Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.
With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.
KEY RESPONSIBILITIES
- Support and execute customer implementation activities, including requirements gathering, solution configuration, documentation, testing, and end-user training, in alignment with defined project scope and delivery standards.
- Partner with customers to analyze and interpret business requirements, contributing to solution design within Amtech’s core products while applying relevant industry best practices.
- Deliver ERP and industry-specific knowledge transfer to customers using Amtech’s consulting methodology to support successful adoption and long-term value realization.
- Contribute to the development and maintenance of standardized training materials, implementation documentation, and supporting delivery assets.
- Assist with customer-facing presentations and proposals, supporting implementation delivery, complex engagements, and presales activities as needed.
- Proactively identify delivery risks and client issues, escalate appropriately, and collaborate with internal teams to support timely resolution and achievement of project milestones.
- Support Amtech organizational initiatives, including sales cycle support, practice aid development, and continuous improvement of delivery processes and operating procedures.
- Provide peer-level mentoring and knowledge sharing within the Implementation Services team to reinforce delivery standards and improve overall implementation quality.
- Willingness to travel up to 50% to support customer implementations, training, and onsite project needs.
- Bachelor’s degree in Computer Science, Packaging, or a related field, or equivalent professional experience.
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5+ years of experience delivering professional services and/or supporting ERP software solutions; experience within the printing or packaging industry strongly preferred.
- Strong ability to manage multiple priorities and work effectively across concurrent projects.
- Excellent verbal and written communication skills, including the ability to deliver clear, professional customer-facing presentations.
- Strong organizational and problem-solving skills, with attention to detail and follow-through.
- Highly self-motivated and able to work independently while managing priorities across multiple customer engagements.
- Comfortable presenting and communicating effectively with stakeholders at all levels of an organization, from end users to executive leadership.
- Direct experience in the corrugated or folding carton industry
- Advanced familiarity with the capabilities and functionality of Amtech’s solutions.
- Working knowledge of accounting principles as they relate to ERP systems (e.g., invoicing, costing, financial reporting).