Senior Employee Relations Manager
You will manage workplace concerns, conflict resolution, and internal investigations across the company. You will handle sensitive matters, advise managers and leaders, provide guidance on California labor law, deliver manager training, identify workplace risks, maintain accurate documentation, and report trends to leadership. You will partner with Legal, Compliance, and People Operations to ensure fair and legally compliant processes.
Responsibilities
- Conduct internal investigations into workplace complaints and concerns
- Manage sensitive and confidential employee matters
- Document cases accurately and resolve them fairly and promptly
- Partner with Legal, Compliance, and People Operations on workplace policies
- Track historical cases to ensure consistent outcomes
- Advise managers and People Success Partners on employee situations and policy questions
- Guide leadership on California labor law requirements
- Deliver manager training on conflict resolution and documentation
- Identify early signs of morale issues and cultural strain
- Report workplace trends and insights to leadership
Requirements
- 8+ years of deep HR generalist experience
- California employment law expertise
- Knowledge of employment law across multiple U.S. states
- Experience with California labor laws, wage-and-hour regulations, and CRD compliance frameworks
- Exceptional communication and conflict resolution skills
- Strong listening, relationship-building, and trust-building skills
- Willingness to travel periodically, approximately 25%
- Based in Sunnyvale or San Francisco, California
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off
- Paid holidays
- Leave of absence programs
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance
- Short-term disability
- Long-term disability
- Professional development
- Tuition reimbursement
- Mental health and wellness support
- Commuter benefits
- Cell phone stipend
- 401(k) retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance and emergency assistance
- Daily meals allowance
- Location-specific perks and programs