Senior Manager Construction
You lead the Construction organization across multiple markets, managing project execution, operational performance, vendor strategy, team development, budgets, and process improvement. You coach construction specialists, establish performance metrics, strengthen contractor networks, inspect properties, analyze operational and financial results, resolve escalated issues, and partner with Product and Engineering on automation and AI-enabled workflows.
Responsibilities
- Lead, coach, and develop construction specialists
- Own construction operational performance
- Ensure projects are completed safely, on time, within budget, and to quality standards
- Establish and monitor key performance indicators
- Develop standardized processes and quality controls
- Build and maintain a contractor network
- Inspect properties across supported markets
- Lead workforce planning
- Collaborate with cross-functional partners
- Champion AI, automation, and technology-enabled workflows
- Analyze operational and financial performance
- Manage escalated construction issues
- Develop and manage departmental budgets
- Hire, onboard, coach, and develop leaders
- Represent Construction in executive business reviews
Requirements
- 10+ years of experience in residential construction, renovations, property maintenance, or a related field
- 5+ years leading managers, supervisors, or operational teams
- Multi-market operations experience
- Residential construction practices
- Estimating
- Scopes of work
- Contractor management
- Project lifecycle management
- Operational process development
- Change management
- Continuous improvement
- Analytical skills
- Operational metrics
- Stakeholder management
- Departmental budget management
- Authorization to work in the United States
- Successful background investigation
Benefits
- Generous PTO policy
- 12 paid holidays
- Volunteer time off
- Paid parental leave
- 401k program
- Wellness subsidy
- Home office/cell phone subsidy
- Health insurance
- Dental insurance
- Vision insurance