Senior Network Operations Analyst
You operate, maintain, and improve logical data and security networks, including edge routers, core switches, and firewalls. You troubleshoot complex incidents, provide L1/L2 and partial L3 support, perform root cause analysis, plan network expansions, maintain documentation, and improve monitoring systems and alerts.
Responsibilities
- Operate and maintain edge routers core switches and firewalls
- Troubleshoot and resolve medium- and high-complexity network incidents
- Provide L1/L2 and partial L3 network support
- Perform root cause analysis and implement preventive actions
- Plan and support network expansions topology changes and capacity improvements
- Maintain network documentation procedures and incident records
- Manage and improve network monitoring systems
- Create and tune alerts graphs and thresholds
Requirements
- Advanced English communication skills at B2 level or higher
- Bachelor’s degree in Technology Engineering or a related field or equivalent professional experience
- Networking fundamentals
- MAC
- VLAN
- Trunking
- Spanning Tree
- ARP
- Subnetting
- ACL
- DHCP
- BGP
- OSPF
- TCP
- UDP
- SNMP
- NTP
- SSH
- Ping
- Traceroute
- Production environment troubleshooting
- Cisco CCNA certification
- Experience with Juniper Fortinet or Huawei
- Experience in ISP data center or large-scale infrastructure environments
- Familiarity with Zabbix Prometheus Grafana or LibreNMS
- Experience interacting with carriers and transit providers
Benefits
- Variable and annual bonus based on company and team performance
- Meal voucher
- Wellhub
- Transportation or fuel voucher without discounts
- Health plan
- Dental plan
- Subsidies for education certification and English courses