Senior Performance Account Manager
Description
Nasoft is hiring for Makaseb, a specialized e-commerce and digital marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.
Job responsibilities:
- Conduct the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.
- Create a customer account on the Notion platform.
- Create WhatsApp groups and add the client to follow up work on it.
- Be responsible for achieving the project's results and fully supervise all the processes that lead to this.
- Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.
- Ensure that all access permits are taken to the customer's advertising and social media accounts.
- Write the plan and work agreed upon with the client and add them to the Notion platform and share it with the client.
- Periodically develop tasks, distribute them to the work members, and follow up on their implementation in a timely manner.
- Work to achieve the digital goals agreed upon with the client.
- Send periodic weekly reports of the work done on the customer's store on WhatsApp group.
- Send monthly reports as a document showing all the tasks and achievements during the month.
- Create and send invoices to the customer and follow up on payment.
- Conduct periodic meetings with the client and respond to their questions.
Requirements
- Bachelor's degree.
- Experience 2-4 years as an account manager/executive.
- Digital marketing agencies experience is a must.
- Experience in using account management CRM software (Notion, HubSpot, etc.).
- KSA clients experience is preferred.
- Excellent handling, problem solving, and account management skills.
- English language intermediate, as a minimum required.
- Able to work and learn in a fast-paced environment.
- Able to work in teams.
Benefits
- Working days: 5 days (Sunday to Thursday) from 9 AM to 6 PM.
- 2 days off (Friday and Saturday).
- Social insurance.
- Medical insurance.
- Career path.
- Hybrid working model.
- Learning and development.
- Gym subscription discount.