Senior Sales Engineer
The Senior Sales Engineer is responsible for developing and executing sales strategies to drive profitable growth within the petrochemical, chemical, energy, and industrial sectors across the Secunda region. This includes identifying upgrade, retrofit, aftermarket, and reliability improvement opportunities, managing strategic customer relationships, providing technical solutions, and ensuring alignment between customer operational requirements and John Crane capabilities.
•Develop and execute regional growth strategies with a defined short, medium, and long-term opportunity pipeline.
•Maintain and expand strategic relationships with key industrial customers.
•Identify and convert upgrade, retrofit, reliability, and aftermarket opportunities.
•Drive growth of mechanical seals, Dry Gas Seals, filtration systems, couplings, support systems, and reliability services.
•Maintain a high level of forecast accuracy through effective CRM and opportunity management.
•Develop and implement account plans for strategic customers.
•Conduct regular customer visits and engagement sessions to identify future opportunities.
•Support customer reliability initiatives through application reviews, failure analysis, root cause investigations, and technical recommendations.
•Coordinate quotations, contracts, orders, and customer support activities with internal teams.
•Monitor competitor activity and market developments to identify displacement and growth opportunities.
•Assist with contract negotiations, pricing strategies, and commercial discussions.
•Support annual budget achievement through effective sales execution and opportunity conversion.
•Strong understanding of rotating equipment, including pumps, compressors, mixers, agitators, steam turbines, and auxiliary equipment.
•Working knowledge of mechanical seals, Dry Gas Seals, filtration systems, couplings, bearing protection, and support systems.
•Experience within petrochemical, chemical, refining, mining, or heavy industrial sectors.
•Understanding of maintenance, reliability, and asset management principles.
•Ability to identify and develop upgrade, retrofit, and reliability improvement opportunities.
•Strong commercial, negotiation, and relationship management skills.
•Minimum 5-8 years of technical sales experience within industrial markets.
With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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