Senior Sales Executive

Sales & Business Development

• Proactively identify, develop and convert new business opportunities for the hotel.
• Conduct regular sales calls, client visits, presentations, site inspections and business meetings.
• Develop new accounts and continuously expand the hotel's customer base.
• Promote the hotel's rooms, long-stay accommodation, F&B facilities, meeting spaces, events and other services.
• Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.
• Identify opportunities to increase room nights, average rate, total revenue and overall account production.
• Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.
• Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.

Account Management

• Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.
• Build and maintain strong relationships with key decision-makers and business partners.
• Conduct regular account reviews and identify opportunities for increased production.
• Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.
• Monitor account performance and take corrective action where production is below expectations.
• Develop long-term partnerships that generate repeat and incremental business.

Corporate & MICE Sales

• Identify and pursue opportunities within the Corporate and MICE segments.
• Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.
• Prepare and follow up on proposals, quotations and contracts.
• Negotiate rates and commercial terms within approved hotel guidelines.
• Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.
• Conduct hotel site inspections and presentations for potential clients and event organizers.
• Follow up on lost business and identify opportunities to convert future business.

Revenue & Commercial Performance

• Support the achievement of the hotel's overall revenue and business objectives.
• Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.
• Recommend appropriate sales strategies based on market conditions and account performance.
• Monitor competitor activities, market trends, pricing and new business opportunities.
• Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.
• Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.

Client Relationship & Customer Service

• Maintain a high level of professionalism in all client interactions.
• Understand client requirements and recommend appropriate hotel products and services.
• Ensure client expectations are clearly communicated and followed through from enquiry to completion.
• Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.
• Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.
• Provide excellent after-sales service to ensure client satisfaction and retention.

Sales Administration & Reporting

• Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.
• Update the CRM/sales system regularly and accurately.
• Prepare weekly and monthly sales activity reports.
• Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.
• Assist in preparing sales forecasts, market reports and account plans.
• Maintain an organized database of existing and prospective clients.
• Ensure all sales documentation, contracts and correspondence are completed accurately and on time.

Internal Coordination

• Work closely with Reservations, Revenue Management, Front Office, F&B, Events, Finance and Operations.
• Ensure all confirmed business is properly communicated and handed over to the relevant departments.
• Participate in sales and commercial meetings and contribute market intelligence and business leads.
• Support Marketing and Communications initiatives by providing market insights and sales opportunities.
• Coordinate with Accor regional/global sales resources and relevant business partners where applicable.

Market Intelligence

• Monitor competitor hotels, their rates, promotions, facilities and sales activities.
• Identify emerging market segments, companies and business opportunities in Doha.
• Maintain strong knowledge of the local corporate, government, travel trade and MICE market.
• Share relevant market intelligence with the Sales leadership team.
• Identify opportunities arising from new companies, projects, events and developments in the market.

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.
• Minimum 2–3 years of experience in hotel sales, preferably within a branded or international hotel environment.
• Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.
• Proven track record of achieving sales targets and generating new business.
• Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.
• Experience managing corporate accounts and developing long-term client relationships.
• Experience preparing proposals, quotations and negotiating commercial terms.
• Knowledge of hotel sales processes, revenue principles and market segmentation.
• Experience using CRM systems, Opera or other hotel systems is an advantage.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment:

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.