Senior Technical Consultant Analyst
Summary
Customer-facing consultant for airline Revenue Management and Dynamic Pricing solutions, analyzing large datasets with SQL and visualization tools, advising senior airline stakeholders on best practices, and collaborating with Data Science teams in Bangalore.
Job Title
Key Responsibilities
- Act as the primary customer-facing consultant for Revenue Management (RM) and Dynamic Pricing solutions.
- Build strong customer relationships and effectively navigate complex business discussions with senior stakeholders.
- Drive solution adoption by advising customers on industry best practices and business processes.
- Analyze large datasets and present actionable business insights through reports and visualizations.
- Work closely with Data Science teams to understand and explain model behavior, calibration, and business impact.
- Develop customer adoption roadmaps and provide strategic business consultancy.
- Identify business growth and upsell opportunities while supporting pre-sales activities.
- Mentor junior consultants and contribute to team capability development.
Required Skills & Qualifications
- 9-10 years of experience in the Airline industry (mandatory), preferably in:
- Revenue Management (RM)
- Pricing
- Network Planning
- Master's Degree (mandatory) in Business Management, Engineering, Operations Research, Data Science, or a related field.
- Strong customer-facing consulting experience with excellent verbal and written communication skills.
- Proven ability to manage difficult customer conversations and influence stakeholders.
- Strong analytical and problem-solving skills.
- Hands-on experience with SQL, reporting, data analysis, and visualization tools.
- Exposure to Data Science-driven products/solutions and data interpretation.
- Fluent in English.
Key Competencies
- Customer-centric mindset
- Strong business and commercial acumen
- Data-driven decision making
- Stakeholder management and consulting skills
- Proactive, adaptable, and results-oriented
- Team mentoring and coaching abilities
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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