Senior Technology Recharges Business Analyst

This role supports the delivery of Technology Recharges (including IMS, Workday, and other services), working closely with Technology and Finance teams to ensure accurate reporting and effective query resolution.
The position focuses on supporting budget and forecast processes, month-end reporting, and associated recharge activities, alongside acting as a key contact for queries relating to forecast, actuals, and invoicing.
The role also provides analytical support across markets and clusters, including budget and forecast analysis, month-end variance analysis, and benchmarking to identify optimisation opportunities. In addition, the role contributes to business case tracking, ad hoc analysis, and ongoing stakeholder engagement through regular forums and meetings.

Job Description:

Key Responsibilities

Technology Recharges & Financial Management

• Support the delivery of the Technology Recharging process across Enterprise Technology
• Assist in maintaining the recharge model, ensuring data accuracy and consistency
• Support the PxQ recharge framework, helping stakeholders understand outputs and resolve queries
• Act as a key contact for recharge-related queries, providing clarification on calculations and supporting issue resolution
• Contribute to data collection, validation, and analysis across Technology and Finance inputs
• Support cost allocation analysis across products, platforms, and services
• Assist with journal preparation, invoicing, and communication of recharge outputs

Budgeting, Forecasting & Month-End

• Support the technology forecasting process, including review and validation of submissions in Apptio and alignment to SAC
• Contribute to month-end reporting, including:
  • Actuals reporting
  • Variance analysis
  • Commentary preparation
• Assist in managing recharge-related month-end processes, including audit and invoicing queries
• Support tracking of headcount and staff cost inputs for recharge calculations

Business Analysis & Process Support

• Support gathering and documentation of business and user requirements
• Assist in documenting and improving recharge processes and operating models
• Support onboarding of new entities into the recharge framework
• Contribute to ad hoc analysis and scenario modelling to support decision-making

Stakeholder Management & Governance

• Partner with Technology and Finance stakeholders to support delivery of recharge activities
• Help translate financial outputs into clear and understandable insights
• Support adherence to recharge governance and established processes
• Assist in responding to market queries, particularly relating to recharge calculations

Commercial & Strategic Support

• Support transformation initiatives and tracking activities (e.g. Project Alliance)
• Provide analytical support on technology cost drivers and trends
• Work with Finance stakeholders to support interpretation of cost allocation outputs

Location:

Bangalore

Brand:

Global Functions

Time Type:

Full time

Contract Type:

Permanent