Senior VIP Relationship Manager

You will lead strategic VIP client relationships across Northeast Asia, manage complex high-value portfolios, identify client needs through qualitative and quantitative analysis, design client service frameworks, influence commercial decisions, mentor junior relationship managers, drive VIP acquisition, and lead portfolio performance reviews.

Responsibilities

• Lead relationships with strategic VIP clients in Northeast Asia
• Identify client needs through qualitative and quantitative analysis
• Produce senior-level client intelligence reports
• Design and own client service frameworks
• Influence go-to-market decisions for VIP campaigns and product launches
• Mentor and support junior relationship managers
• Drive new VIP acquisition through partnerships, events, and networking
• Own accurate portfolio data
• Lead weekly performance reviews with leadership
• Flag risks and recommend strategic adjustments

Requirements

• 5+ years of experience in private banking, institutional sales, or VIP client management
• Experience managing complex, high-value portfolios
• Senior-level client relationship management experience
• Experience designing or improving client service processes
• Strategic thinking
• Ability to operate autonomously in ambiguous environments

Benefits

• L&D programs
• Education subsidy
• Team building programs
• Company events