Solution Architect

We are seeking a Solution Architect to join our team.

This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The ideal candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures.

Responsibilities

• Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations
• Provide architectural guidance and review for multiple platform solutions, emphasizing low-code and no-code approaches
• Advise on multi-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools
• Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience
• Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective
• Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies
• Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements
• Review integration strategies for patient service platforms to ensure scalable and compliant architecture

Requirements

• Minimum 8 years of relevant work experience in solution architecture or related roles
• At least 3 years in leadership, management, or coordinator positions
• At least 2 years of experience leading teams of 20 or more employees
• Hands-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360
• Experience with Salesforce Marketing Cloud for multi-channel orchestration
• Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration
• Proven track record of integrating these technologies in complex environments
• Demonstrated ability to drive solution design and create detailed solution blueprints
• Advanced English communication skills, both spoken and written, at C1+ level

Nice to have

• Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions
• Familiarity with Power BI for business intelligence and reporting
• Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn