Solutions Architect Integrations
You will own customer implementations from start to finish, working with APIs, webhooks, data mapping, event-driven workflows and production issues. You will support onboarding, maintain integration documentation, analyze technical and functional requirements, design solutions, manage implementation projects, and provide product feedback.
Responsibilities
- Support clients throughout the onboarding process
- Own APIs SDK documentation integration guides and support documents
- Analyze technical and functional client requirements
- Design solutions based on system and product capabilities
- Manage implementation projects timelines risks quality and deliverables
- Understand customer business problems technical requirements and success criteria
- Provide product feedback to internal stakeholders
Requirements
- 7+ years of hands-on experience as an implementation manager integrations engineer technical account manager solution architect or systems analyst
- 3+ years of B2B SaaS experience in payments fraud risk or compliance
- Excellent written and verbal communication skills
- Strong organizational skills and ability to manage multiple projects
- Experience with SQL querying and JSON payload analysis
- Experience with OpenAPI web development and scripting
- Experience with bash Python SQL Ruby Golang or Postman
Benefits
- Equity
- Early exercise for all options including pre-vested options
- Remote work from anywhere
- Flexible paid time off
- Year-end break
- Health insurance for employees and dependents
- Dental insurance for employees and dependents
- Vision insurance for employees and dependents
- 4% 401k or RRSP matching
- MacBook Pro
- One-time home office setup stipend
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual learning stipend