Solutions Architect - Presales

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Job Description:

Role Summary

We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.

Key Responsibilities

Solution Design & Consulting

• Understand customer business requirements and translate them into collaboration and communication solutions.
• Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
• Develop solution architectures, BOMs, sizing documents, and technical proposals.
• Ensure interoperability with:
  • Microsoft Teams
  • Zoom
  • Cisco Webex
  • Google Meet
  • SIP/H.323 environments
• Support large enterprise, government, education, healthcare, and BFSI customers.

Customer Engagement

• Conduct customer discovery workshops and requirement-gathering sessions.
• Deliver technical presentations, product demonstrations, and executive briefings.
• Conduct Proof of Concepts (PoCs) and solution validation activities.
• Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.

Proposal & Bid Management

• Respond to RFPs, RFIs, RFQs, and tenders.
• Prepare technical compliance documents and solution write-ups.
• Create network diagrams, architecture drawings, and implementation approaches.
• Work closely with OEMs, Partners and internal sales teams to develop winning proposals.

Technical Expertise

• Design solutions involving:
  • HP Poly Studio Series
  • Poly X Series
  • Poly G7500
  • Poly CCX Phones
  • Poly Headsets
  • PeopleLink Video Conferencing Platforms
  • Interactive Flat Panels
  • Digital Signage
  • AV Integration Solutions
• Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
• Troubleshoot interoperability and integration challenges in multi-vendor environments.

Partner & OEM Coordination

• Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
• Maintain product certifications and technical accreditations.
• Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.

Required Skills

Technical Skills

• Unified Communications & Collaboration (UCC)
• Video Conferencing Technologies
• AV & Meeting Room Design
• SIP, H.323 Protocols
• Microsoft Teams Rooms
• Zoom Rooms
• Network Fundamentals (LAN/WAN, QoS, VLANs)
• Audio DSP & AV Signal Flow
• Cloud Collaboration Platforms
• Solution Architecture & Sizing
• RFP/RFI Response Management

Soft Skills

• Excellent Presentation Skills
• Customer-Facing Communication
• Business Requirement Analysis
• Stakeholder Management
• Technical Writing
• Negotiation & Influencing Skills
• Consultative Selling Approach

Preferred Certifications

• HP Poly Certifications
• Microsoft Teams Rooms Certification
• Zoom Technical Sales Certification
• CTS / CTS-D (AVIXA)
• PMP (Preferred)
• ITIL Foundation
• Network Certifications (CCNA preferred)