SPPO Payment Operations Manager

Job Description:

• Payment Accuracy and Timeliness: Ensuring that all payments to third-party vendors are correct and processed on time while managing payment escalations.
• Team Leadership: Leading and overseeing the daily operations of their team. This could encompass managing various KPIs, Service Level Agreements (SLAs), fostering good stewardship, and promoting a positive team culture.
• Operational Execution and Development: Completing daily tasks and actively working to improve their own skills and the team's performance for continuous enhancement of end-to-end service delivery.
• Process Improvement: Driving initiatives aimed at reducing effort or improving scores within end-to-end processes.

Qualification:

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field.
• Strong understanding of financial processes, systems, and best practices.
• Demonstrated experience in managing daily operations or leading small-scale projects is preferred but not required.
• Excellent analytical thinking and problem-solving skills.
• Strong communication and collaboration abilities across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to adapt quickly to changing business needs.
• Passion for continuous improvement and driving results.